03 · The Venue Experience
TapEvents
AI-powered stadium experiences
TapEvents connects venue touchpoints with an AI concierge, helping attendees find information, order food, and arrange rides from wherever they are in the building.

Inside TapEvents
What we do
Explore the touchpoints, tools, and experiences that make up TapEvents.
The Stadium Experience & AI Concierge
- On-demand capabilities — the AI handles the high-friction moments for fans: ordering food, booking rides, and delivering real-time venue information.
- Physical infrastructure — concierge features are triggered through interactive materials deployed strategically throughout the venue, connecting the physical space to the digital concierge.
Baseball Stadium Setup
- The Phoenix Firebirds blueprint — event features mapped to a real baseball-stadium environment, tying into conceptual architectural blueprints, branding, and layout designs.
- Integrated by design — physical interactive infrastructure woven directly into the stadium's layout to elevate the complete fan experience.


